Your hearing aids are an important investment. You rely on them to help you communicate with the world around you, and when they’re not working properly, it can be frustrating. It’s critical to find a qualified audiologist who can help you with repairs and maintenance.
But what should you ask your audiologist about hearing aid repairs? Here are some essential questions to get you started:
What is the Warranty?
Most hearing aids come with a manufacturer’s warranty covering materials and workmanship defects. However, these warranties don’t usually cover damage from normal wear and tear or accidents. It’s important to find out what your warranty covers so you know what to expect if something goes wrong with your hearing aid.
What is Covered Under Warranty?
Warranties typically cover the cost of parts and labor for repairs. However, some warranties may also cover the cost of a replacement hearing aid if your device can’t be repaired. Be sure to ask about what’s covered so you know what to expect if you need to use the warranty.
How Long Does the Warranty Last?
Most manufacturer’s warranties last for one to two years. However, some extended warranties are available that will cover your hearing aids for longer. Ask your audiologist about what options are available to you.
What is Not Covered Under Warranty?
Some things may not be covered by a hearing aid warranty, such as loss or theft, cosmetic damage, and damage from improper use. Be sure to ask about what is not covered so you can be prepared if something happens to your hearing aid.
How much Will it Cost to Repair My Hearing Aid?
If your hearing aid is not covered by a warranty, you will likely have to pay for the repairs out of pocket. This could include costs like parts, labor, and shipping. Be sure to ask your audiologist for an estimate of the repair costs before you have the work done. This will help you budget for the repairs.
How Long Will the Repairs Take?
Hearing aid repairs can typically be completed within a few days. However, if your hearing aid needs to be sent away for service, it may take longer to get it back. Be sure to ask about the expected turnaround time for repairs so you can plan accordingly.
What Are My Other Options?
If your hearing aid is beyond repair or not worth the cost to fix it, you may want to consider replacing it. This means you’ll have to purchase a new hearing aid, but it may be the best option for you in the long run. Be sure to ask your audiologist about your options to make the best decision for your needs.
Asking these seven questions will help you be prepared if something goes wrong with your hearing aid. Knowing what to expect ahead of time will make the process of getting your hearing aid repaired much easier.